Privacy Policy


This Privacy Policy - made pursuant to article 13 of Legislative Decree 196/03 "Personal Data Protection Code", is intended to describe the ways in which the site currently available to the domain is managed with reference to the processing of personal data of users who they consult it.
The information is provided by ChronòPlus S.r.l. (hereinafter referred to as "ChronòPlus") as a controller, only for this site and not for any other third party websites or sections/pages/spaces of any third party, possibly viewed by the user through appropriate links.
You are encouraged to read this Privacy Policy carefully before submitting any kind of personal information and/or filling out any electronic form on the site.
If users are required, to access certain services, to provide their own personal data, it will be previously issued, in the pages relating to individual services, a specific and detailed information on the relevant treatment pursuant to article 13 of Legislative Decree 196/03, which will specify limitations, purposes and procedures for the treatment itself.

Types of personal data processed and purpose of the processing

While using the website you will be given the chance to contact ChronòPlus S.r.l. electronically and non-electronically.
Regarding the information that may be requested of you or that will be voluntarily provided, we wish to inform you that the provision of data may be optional in some cases and in others, however, required; and in such cases, any refusal to provide such data could prevent the operation from being carried out in part or entirely.
The data processing may also regard personal data that in some countries fall under the category of "sensitive data"; consequently, ChronòPlus S.r.l. will adopt all the due caution and measures required by the privacy code.
Below information detailed to point what are the purposes for which they are collected.
The service collects personal information for the following purposes: allow users to book a tour, answering to the request for information, make cost estimates.
During your contact with ChronòPlus S.r.l., you could be asked to provide us with information needed to continue our interaction using "free-form" fields (for sending forms, emails and other kinds of communication). In this specific case, you will be free to send us further information which will likewise be processed in accordance with the regulations in force regarding the protection of your privacy.
It is important to note that, in certain cases, should you fail to provide the information we request, we will be unable to offer some or all of our services.

Processing modes

All the data you provide during or through using the website will be processed, subject to your express consent regarding the entire processing or one or more processing operations, by the data controller, the data processors (if designated by the data controller) and/or the persons placed in charge by the data controller and/or by the data processors.
Your sensitive data, should they be provided, may be subject to processing only with your written consent, in compliance with the conditions and limits set by the privacy code as well as by laws and regulations.
All the operations to be carried out on the data you provide will be conducted with the utmost care and will be adjusted to protect your confidentiality. The aims of the processing operations will be to collect, record, organize, store, reference, process, modify, select, extract, compare, use, associate, block, communicate, delete and destroy the data, as well as any combination of two or more of the aforementioned activities.
The data you provide us will be processed manually and/or automatically, on paper and/or digitally (with the aid of electronic instruments that we own and/or are provided by third parties). They will be kept using appropriate technical, computerized, organizational, logistical and procedural security measures that meet or exceed the minimum level of protection required in regards to the risks as per Article 31 of the Italian Privacy Code, and in all cases comply with any other regulation or provision applicable under the circumstances, for the sole purpose of reducing the risk of destroying or losing the data, even when accidental, the risk of unauthorized access, non-permitted processing or any other processing inconsistent with its aims.
We will only process those data that are strictly pertinent and complete and that do not exceed the aims connected to the services for which they have been collected or subsequently processed, and we will only store them in a form that enables you to be identified for a period of time no longer than necessary for the purposes for which they were collected or subsequently processed.
Over time, the security measures put into place by ChronòPlus S.r.l. may occasionally be adjusted in light of applicable regulations at that moment and the technical evolution of the industry and/or of technologies for storing and filing data.
The manager and/or data processor and the persons placed in charge, appointed by ChronòPlus S.r.l., will be suitably trained, with special attention given to regulations and the adoption of minimum security measures, for the sole purpose of ensuring the data remains confidential and secure. Under no circumstances will the personal data be divulged to third parties without your prior consent.
The personal information you provide through the website are sent to and could be stored on servers located both within and beyond the European Union.
We may communicate any personal information you provide through using the website to other companies belonging to the ChronòPlus S.r.l. Group and/or to third parties which will be cited in the particular cases described below.

Possible communication of your data to third parties

All the data processing operations described in this privacy statement may require the information collected by ChronòPlus S.r.l. to be shared with our affiliate companies located in and beyond Italy, and with our partners, our suppliers (for example, banks, couriers, logistics companies), consultants, possible joint ventures and any future owner of the website or of our business, as part of the delivery of the services you require.
We may release your personal data to other companies in connection with any kind of possible or actual reorganization, merger, sale, transfer or other provisions regarding our business or part of it, its assets and its shares/stock. We may also use the services of other companies or individuals to act and work on our behalf, such as, for example, providing services, sending correspondence, providing marketing assistance, analyzing data, providing customer support services, or for accounting, financial, sales, administrative/invoicing, legal or fiscal purposes, etc.
In order to be able to carry out the activities delegated to them, the aforementioned individuals or companies will be able to process your personal information as data processors appointed by us or as independent data controllers. We will only reveal to these companies or individuals such personal information as is strictly necessary for them to carry out their specific duties.
When specifically requested, we will be able to collaborate with any court, administrative authority, police authority, or other similar authority in any investigation or procedure that may concern you or is pertinent to your use of the website
This collaboration may involve communicating personal information that concerns you to the authorities by their express request.
Although our company adopts suitable measures for protecting the personal information or any sensitive data that you have provided or will provide us while using the website, by definition no transmission via Internet can ever be guaranteed as absolutely secure.
Therefore, please bear in mind that it is not possible to ensure - and therefore we cannot ensure - the absolute security of any personal information you transmit to us via Internet when using the website or when using email services.


The Internet website owned by ChronòPlus S.r.l. uses cookies (and/or similar technologies), that is, small strings of text that the websites visited by the user send to his/her terminal (usually to the browser), where they are stored to memory so as to be later sent back to the same websites the next time that terminal visits them. The website only uses technical cookies such as Session and Analytics cookies. These cookies do not allow the acquisition of personal identification data.

Your rights pursuant to article 7 of Italian legislative decree no. 196/2003

Please contact us if you have any questions or comments, or to request an explanation regarding this statement; if you wish to exercise your rights regarding the protection of your privacy or other rights in connection with your personal data; or if you have any other questions or requests, you can contact us through the contact details on the web site or using the information below.
While we will do our best to meet your needs, we cannot always delete information regarding interactions that have taken place and any past transactions and/or bookings.
It is important that you be properly informed regarding your rights as follows, provided for by Article 7 of Italian Legislative Decree no. 196/2003:

  1. The right to obtain confirmation of the existence - or lack - of personal data concerning you and the communication of such data in an intelligible form;
  2. The right to obtain information and to be informed regarding the origin of the personal data; the methods and purposes of the data processing; the logic applied in the event the data is processed with the aid of electronic instruments; the details identifying the data controller, the data processors, and the persons or groups of persons to whom your personal data may be communicated or who can have access to them as processors or persons in charge of processing
  3. The right to update, correct or, when you so choose, to add to the data; the right to the deletion, conversion to an anonymous form or blocking of data processed illegally, including data that do not need to be stored in terms of the purposes for which the data were collected or subsequently processed; the right to a statement that the above operations have been brought to the attention of those to whom the data have been communicated or circulated, including as regards the content of the data, except in the event that compliance with the above proves impossible or requires the use of means that are clearly excessive with regards to the protected right;
  4. The right to object, entirely or in part, to the processing of personal data that concern you for legitimate reasons, even if they pertain to the aim of collecting and processing the personal data that concern you for the purposes of sending advertising or direct sales materials, for conducting market research or for business communications.

Third-party websites and hypertext links

Our website,, may contain hypertext links and/or advertisements for other websites which are not owned or controlled by ChronòPlus S.r.l.
Please bear in mind that this privacy statement applies exclusively to the personal information that we collect via our website and we cannot be held responsible in any way for personal information collected, stored and used by third parties through our websites.
ChronòPlus S.r.l. recommends reading the privacy statement for each website you visit.

Changes to our privacy statement

Considering that the current state of automatic control mechanisms cannot rule out errors and malfunctions, we reserve the right to make any changes we deem necessary, or changes that are made mandatory by law or other regulatory bodies, to this privacy statement without prior notification.
We strongly advise checking this privacy statement consistently and periodically, as it will be assumed that you have accepted changes and updates if you continue to use the website once they have been published.

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